Last updated: 24 September 2026
At Nordic Nature Escape, we value your privacy and handle your personal information with care. This Privacy Policy explains what information we collect, why we use it and what rights you have under the General Data Protection Regulation (GDPR).
1. Who we are
Nordic Nature Escape AB is responsible for the processing of personal data collected through this website and through our services.
Nordic Nature Escape AB
Organisation number: 559576-0801
Offer 618
881 95 Undrom
Sweden
Email: book@nordicnatureescape.com
2. What information we collect
Depending on how you use our website and services, we may collect information such as:
- Your name
- Email address
- Telephone number
- Booking and stay information
- Information you provide through contact, community or other website forms
- Dietary requirements, allergies or other information you choose to provide in connection with your stay
- Payment and transaction information necessary to administer a booking
- Technical information such as browser type, device information, IP address and website usage data
We only ask for information that is relevant to providing our services or communicating with you.
3. Why we use your information
We may process your personal information to:
- Handle and administer reservations
- Provide the stays, packages and experiences you have booked
- Communicate with you before, during and after your stay
- Answer questions and enquiries
- Process payments and maintain required financial records
- Handle requests submitted through our website
- Send newsletters or marketing communication when you have consented to receive them
- Improve our website and understand how visitors use it
- Maintain the security and proper functioning of our website
- Comply with legal obligations
Depending on the situation, the legal basis for processing may be the performance of a contract, our legal obligations, our legitimate interests or your consent.
4. Bookings and payments
Nordic Nature Escape uses external service providers to help manage reservations and payments. This may include booking systems such as Sirvoy and payment providers made available during the booking process.
When you make a reservation, the information necessary to process and administer your booking may therefore be processed by these providers in accordance with their respective privacy policies.
We do not use your payment information for purposes unrelated to your booking.
5. Contact forms and community submissions
When you contact us through the website, we use the information you provide to respond to your enquiry.
If you voluntarily submit a guest story, photograph or other content through our Community section, we process that information for the purpose described on the submission form. We will only publish or use submitted photographs and stories when the necessary permission has been provided.
6. Newsletter and marketing
If you choose to subscribe to our newsletter or other marketing communication, we may use your name and email address to send you news, inspiration, offers and information about Nordic Nature Escape.
You can withdraw your consent and unsubscribe at any time using the unsubscribe option provided in our emails or by contacting us.
7. Cookies and analytics
Our website uses cookies and similar technologies. Some are necessary for the website to function, while others may be used for statistics or marketing.
Where consent is required, optional cookies are only used after you have made your choice through our cookie consent banner.
We may use services such as Google Analytics to understand how visitors use our website. Please see our Cookie Policy for more information about the cookies and services currently used on this website.
You can review or change your cookie choices at any time through Cookie Preferences on our website.
8. Who we share information with
We do not sell your personal information.
We may share or allow access to personal information where necessary with trusted service providers that help us operate our business, for example providers of website hosting, booking systems, payment processing, email services, analytics and other technical services.
We may also disclose information when required to comply with Swedish or EU law or a lawful request from a competent authority.
Some service providers may process information outside the European Economic Area. Where this occurs, we take appropriate steps to ensure that personal data is transferred in accordance with applicable data-protection law.
9. How long we keep your information
We keep personal information only for as long as necessary for the purpose for which it was collected.
Some information relating to bookings, payments and accounting may need to be retained for longer periods to comply with Swedish legal and accounting requirements.
Information processed on the basis of consent is deleted or no longer used for that purpose when consent is withdrawn, unless we have another lawful reason to retain it.
10. Your rights
Under the GDPR, you may have the right to:
- Request access to your personal data
- Ask us to correct inaccurate or incomplete information
- Request deletion of your information in certain circumstances
- Request restriction of processing
- Object to certain processing
- Receive certain personal information in a portable format
- Withdraw your consent at any time where processing is based on consent
To exercise any of these rights, contact us at book@nordicnatureescape.com.
We may need to verify your identity before processing certain requests.
11. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
No online system can be guaranteed to be completely secure, but we regularly review the services and measures used to protect our website and information.
12. Complaints
If you have concerns about how we process your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY) or another competent data-protection authority.
13. Changes to this Privacy Policy
We may update this Privacy Policy when our website, services or legal requirements change. The latest version will always be available on this page.
14. Contact
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Nordic Nature Escape AB
Offer 618
881 95 Undrom
Sweden
book@nordicnatureescape.com